How Can We Help?

Find answers to our most frequently asked questions below. You can also send us a message at support@fetchy.co or call us at (416) 551-9793.

FAQs

SHIPPING

We provide same day shipping for all orders placed before 4PM in Toronto, and same day shipping on all orders placed before 12PM in the GTA. All orders placed afterwards will be delivered next day.

We provide free shipping on all orders over $39.

No. If you are not home then the delivery driver will leave your package at your door or with your concierge.

Yes, we deliver to most of the GTA, including Toronto, Oakville, Mississauga, Brampton, Vaughan, Richmond Hill, and Markham. We do not deliver to the Toronto islands.

PAYMENTS

If you need to make any changes to your order, please send us an email at support@fetchy.co.

Applying your discount code is easy! At checkout, paste the discount code into the "discount code or gift card" box and click "apply".